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"I am a key piece of supply chain management within a company. I am the person who handles where products are and where they need to be. I ensure that people receive the things that they need on time and know what is happening if they don’t. I am an orderly person and understand complex systems that need a great deal of attention. My company relies on me to bridge gaps in product movement and satisfy the consumer and the supplier."

Salary Range:

$55,000 - $91,000

The Tip

All managers are storytellers. But storytelling is a skill you need to learn and practice. Take courses and find opportunities to practice your storytelling.

Priority Knowledge & Skills
Customer Relationship Management

Knowledge & ability to:

  • Apply principles of CRM

  • Manage a sales process

  • Compelling presentation & report writing

  • Develop & execute a distribution strategy

  • Leverage e-commerce

  • Develop & execute a merchandising strategy

  • Leverage co-operative marketing

  • Provide customer support

  • Develop & execute a pricing strategy


General Management

Knowledge & ability to:

  • Manage budgets

  • Manage projects

  • Negotiate contracts

  • Conduct competitive analysis

  • Conduct environmental scan

  • Leverage contextual knowledge

  • Analyze data & leverage business intelligence

  • Develop and manage forecasts

  • Manage business intelligence and analytics

  • Negotiate and manage contracts

Internal Supply Chain Management

Knowledge & ability to:

  • Collaborate with partners in product/service design

  • Manage inventory and warehousing

  • Manage order fulfillment

  • Manage transportation logistics

  • Design, establish and manage related contracts

  • Identify and develop strategic sourcing relationships

  • Establish strategic and tactical SCM plans and processes

Building Block Experiences
Education & Learning:
  • Bachelor of Arts (Sociology) minor in SCM

  • Voracious consumer of psychology resources including the Hidden Brain podcast


"My education in sociology, combined with SCM training gives me a valuable combination of understanding human interaction and the processes to deliver on our operational commitment. When I thought about my education “mix,” I focused on making it my unique asset."

Employment Experiences:
  • Summer job with tourism bureau while in university

  • Managed student union website at school

  • Started career as a project coordinator for a non-profit foundation

  • Recruited as a project coordinator for one of the largest railway companies in North America. After two years, I was promoted to my current role as an expeditor.


"What I do every day is the intersection of what I’m good at, what I love to do and making a living. I love working with people and I love managing details. In the past decade, I had diverse experience in tourism, non-profit and now rail. In my current role, I still have a steep learning curve before I pursue a new challenge."

Community Experiences:
  • On the board of local non-profit

  • Lead content curation for a local marketing association’s digital channels


"I learned a lot by doing. I gained proficiency with the tools I need for my job, but also learned what resonates with different audiences."

Contextual Experiences:
  • I am a voracious consumer of popular culture and the factors that drive trends


"It sounds silly, but I focused on becoming famous in my organization for being the person who knows what’s going on with everyone. This is part of my unique value proposition."

  • Seeks mentors who are opinion leaders with diverse experiences


"I need to be social and easy to get along with because if I am, people will let me into their world and allow me to document their stories and trust I will act in their best interest."

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